Terms and Conditions
Last Updated: Aug 22, 2025
These terms and conditions of use, together with any policies or documents referenced herein (“Terms”) apply to our website, tilebar.com, including any related web pages, content, functionality, tools and services offered thereon (the “site”). The site is operated by Soho Studio LLC d/b/a TileBar (hereinafter “TileBar,” “we,” or “us”).
IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: PLEASE NOTE THAT THESE TERMS CONTAIN PROVISIONS THAT GOVERN THE RESOLUTION OF DISPUTES BETWEEN US AND YOU AND LIMIT OUR LIABILITY TO YOU (SEE “AGREEMENT TO ARBITRATE DISPUTES” BELOW). THESE PROVISIONS SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. PLEASE SEE THE DISPUTE RESOLUTION SECTION (INCLUDING SUBSECTIONS) FOR COMPLETE DETAILS AND REVIEW CAREFULLY.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. All references to “using” or “use” of the site in these terms include accessing, visiting, or interacting with the site in any way. We reserve the right to change these Terms from time to time without notice to you, and any such changes will be effective upon publication on the site. Use of the site implies acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this site.
Copyright and Intellectual Property Rights and Restrictions
The entire content included in this site, including but not limited to text, graphics, text, imagery, audio clips, video clips, illustrations and code, the look and feel of the site and the way such content is selected, arranged, displayed or otherwise presented, is copyrighted as a collective work under the United States and other copyright laws, and is otherwise subject to trademark, trade dress and other intellectual property rights and licenses held by TileBar. Copyright 2025, TileBar ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TileBar or purchasing TileBar products for your personal, non-commercial use. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TileBar or to purchase TileBar products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by TileBar in writing. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Your use of the site does not grant you ownership or title of, in or to any part of the site, nor does it grant you any license to use or display the same except as expressly permitted herein.
Trademarks
All trademarks, logos, service marks and trade names displayed on the site are registered or unregistered trademarks of TileBar and other persons, and may not be used unless expressly authorized by the applicable trademark owner. Nothing contained on the site should be construed as granting, expressly, by implication, estoppel, or otherwise any license or right to use any Trademark displayed on or through the site without our written permission or that of the applicable third-party rights holder.
Prohibited Use
You may not use the site in any way that violates any applicable federal, state or local law or regulation, or in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the site or the services available thereof. You may not use any robot, spider or other automatic device, process or means to access the site or to obtain or scrape any content or information from the site (including, without limitation, any information residing on any server or database connected to the site). You may not introduce any viruses, trojan horses, worms, code, or other material which are malicious or technologically harmful, or attempt to gain unauthorized access to, interfere with, hack into, decrypt, damage or disrupt any parts of the site or any server connected to the site (including, without limitation, attacking the site via a denial-of-service attack or a distributed denial-of-service attack). You may not attempt to decompile, reverse engineer, or disassemble any software or other products or processes accessible through the site. Framing, mirroring, deep linking or in-line linking to the site or specific content on the site in any form and by any means is strictly prohibited. Harassment or the use of obscene, offensive or abusive language or behaviors in any manner or form on the site, including via e-mail, chat or through User Submissions, is strictly forbidden. Impersonation of others, including a TileBar or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
User Generated Content and User Submissions
We neither solicit nor wish to receive any confidential, secret or proprietary information or other material from you. Any information, proposals, requests, creative works, pictures, photographs, documents, letters, demos, ideas, know-how, suggestions, concepts, methods, systems, designs, drawings, renderings, plans, techniques, comments, criticisms, reports, reviews, ratings, feedback or other materials submitted or transmitted through the site in any manner, including, but not limited to, through the “Contact Us” section (collectively, “User Submissions”) will be deemed not to be confidential, secret or proprietary and may be used by us in any manner consistent with these Terms.
By submitting, uploading, posting or sending User Submissions to, on or through the site, you: (i) represent and warrant that either (A) your User Submissions are original to you and that no other party has any rights thereto, or (B) that you have the necessary licenses, rights, consents and permissions to use such User Submissions and submit them to the site for our use, in accordance with these Terms and with any purposes that may be described on the site, and that any “moral rights” in the User Submissions have been waived; and (ii) you grant to us (and our affiliates) a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub-licensable right and license to use, copy, reproduce, modify, store, adapt, publish, translate, create derivative works from, distribute, perform, display, make, exploit, sell, export or incorporate such User Submissions (in whole or in part) in other works (including, without limitation, the sites), products or services, in any form, media, or technology now known or later developed, and for any purpose. We are not responsible for maintaining, and may delete or destroy, any User Submissions that you provide.
TileBar does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of user communications and materials. You acknowledge that by providing you with the ability to view and/or distribute user-generated content on the site, TileBar is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. We neither sponsor, endorse, control, nor bear responsibility for any such materials. However, TileBar reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to TileBar in its sole discretion. We further reserve the right to disclose any information or materials submitted by users as necessary to satisfy any law, regulation or government request, or we may edit, refuse to post or remove any such content, in whole or in part, which violate these Terms, our policies or applicable law, or which in our sole discretion are objectionable.
Chat & Other Interactive Services
This site may provide interactive services, including chatbot and managed chat functionality. You agree that we may transcribe or record and retain a transcript of all communications with you via these interactive tools, and/or may record or recreate your activity while using the site, in order to provide services, enhance your site experience, and for quality and verification purposes. We may work with trusted service providers to collect, analyze, store, and/or use this data on our behalf. Your use or access of any of these tools is governed by this section, these Terms, and our Privacy Policy.
User Accounts & Privacy
Using certain features on the site may require creating an account (“Account”) and submitting personal or professional/trade information, depending on the type of account you create. Additionally, by purchasing from the site, you agree that we may share information about you and your transaction with other entities for various purposes, which may include processing your transaction, operating our fraud prevention program, collecting on any unpaid debt and to obtain credit card authorization. Our information collection and use policies are set forth in the site’s Privacy Notice, which is incorporated herein by this reference. You agree to provide only true, accurate, current and complete information, and you accept all responsibility for any and all information and all activities that occur under your Account. We are not under any obligation to verify the actual identity or authority of any person using your Account. We reserve the right, in our sole discretion and without notice to you, to suspend or terminate your Account or to restrict your access to all or part of the site for any reason.
Product Orders
You may only use and order products on or through the site, if you have reached the age of majority in your jurisdiction. Product availability on the site is not guaranteed as products may be low in stock or out of stock when an order is completed. Products displayed on the site may not be available in all stores. You agree to pay in full the prices for your purchases, plus any applicable taxes. Certain products and services that you may be able to purchase or download through the site may be subject to additional terms and conditions presented to you during such purchase or download. By ordering products from or through the site, you agree that you are bound by and have rights under these Terms as well as our Privacy Notice and our Shipping & Returns which are incorporated by reference into these Terms.
Flat rate shipping is limited to the continental United States, and is valid only using the standard "Flat Rate" shipping option. See our Shipping & Returns Policy for additional information.
The customer will be deemed to have received, inspected and accepted goods as satisfactory and complete in all respects unless written notice of any alleged damage or shortage is received by TileBar of any goods supplied within 5 days from the date of receipt. Misalignment of some pieces on each sheet must be assumed as an intrinsic characteristic of this product category and no claims of this nature will be honored for this reason. No claims whatsoever will be accepted after installation.
Custom orders or special orders of non-stocked products are final sale and cannot be returned. Deposits or payments on such orders are non-refundable. Additional information can be found in our Shipping & Returns Policy.
We reserve the right to refuse any order you place through the site. To ensure all of our customers have access to our products, we reserve the right to limit the quantity of items purchased per person, account, household, or order. TileBar does not permit purchases of any merchandise by resellers or for the purpose of reselling.
Typographical Errors & Product Information
We have made every effort to display as accurately as possible the colors and features of our products on the site. However, particular technical specifications, displays and settings of your electronic device could affect the accuracy of the display. We are not responsible if information made available on the site is not accurate, complete or current, but reserve the right in our sole discretion, to correct any typographical mistakes, inaccuracies, errors or omissions. In the event that a TileBar product is mistakenly listed at an incorrect price, TileBar reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TileBar reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TileBar shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TileBar without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
TileBar may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TileBar.
Indemnification
You agree to indemnify, defend, and hold harmless TileBar, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your use of the site or your provision of User Submissions, or any other violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, TileBar may link to sites operated by third parties. However, even if the third party is affiliated with TileBar, TileBar has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TileBar. Links to third party sites do not necessarily constitute an endorsement, approval or sponsorship thereof by us. We disclaim all responsibility for any viruses or malicious code that may appear on any such linked sites, for the accuracy of any of the information they provide and for any goods or services provided by or purchased from such linked sites. These linked sites are only for your convenience and therefore you access them at your own risk.
Warranty Disclaimer
THIS SITE AND THE CONTENT, MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TILEBAR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TILEBAR DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TILEBAR DOES NOT MAKE ANY WARRANTEES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. SOME JURISDICTIONS DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON CERTAIN WARRANTIES OR LIAIBLITIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TILEBAR, NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF TILEBAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE PROTECTED ENTITIES BE RESPONSIBLE OR LIABLE FOR OR IN CONNECTION WITH ANY DISPUTE BETWEEN OR AMONGST USERS OF THE SITES, OR IN CONNECTION WITH ANY CONTENT POSTED, TRANSMITTED, EXCHANGED OR RECEIVED BY OR ON BEHALF OF ANY USER OR OTHER PERSON ON OR THROUGH THE SITES. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE PROTECTED ENTITIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THESE TERMS OR YOUR USE OF THE SITES EXCEED, IN THE AGGREGATE, THE GREATER OF (A) THE AMOUNT(S), IF ANY, PAID BY YOU TO THE COMPANY FOR YOUR USE OF ANY SITE, OR (B) ONE HUNDRED DOLLARS ($100). ALL USERS OF THE SITES UNDERSTAND AND AGREE THAT (I) THE MUTUAL AGREEMENTS MADE IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK, AND (II) THE PARTIES HERETO WOULD NOT HAVE ENTERED INTO THESE TERMS WITHOUT THESE LIMITATIONS ON LIABILITY. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO CERTAIN USERS.
DMCA Copyright NoticeWe respect the intellectual property rights of others, and require that users of our site do the same. We maintain a policy that provides for the termination in appropriate circumstances of privileges of users who are repeat infringers of intellectual property rights. Please notify us in writing by mail or email to our designated agent listed below if you believe that a user of our site has infringed your copyright. Pursuant to Section 512 of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act (“DMCA”), to be effective the notification should include:
Copyright Agent:
Copyright Agent15 Hoover Street, Inwood NY 11096Phone: 888-541-3840Email: [email protected]
Dispute Resolution
Mandatory Informal Dispute Resolution Process
We try to address any disputes without the need to initiate a formal legal case. You agree that prior to submitting any dispute or claim to arbitration for resolution, you and the Company agree to make a good faith effort to resolve it informally, including having at least one telephone or videoconference conversation between you, personally, and us. To initiate this good faith effort to informally resolve a dispute you agree to notify us in writing by email at [email protected], of the nature of the dispute, the basis for your claims and the resolution that you are seeking, including any monetary amount, with as much detail as you can provide so that we can gain a sufficient understanding of the dispute. Within the sixty (60) days following our receipt of this notice, you agree to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call or videoconference with us. You may have a lawyer attend the call with you if you wish. If the dispute is not resolved within that sixty (60) days (which period can be extended by agreement of the parties), you or we may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to commencing an arbitration. You and we agree to toll any applicable statute of limitations and filing fee deadlines while the parties engage in this informal dispute resolution process from the date we receive your notice to the date an arbitration is commenced or the conclusion of the 60-day period described above, whichever is sooner. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.
Arbitration Agreement and Waiver of Certain Rights
You hereby agree that any dispute between you and the Company relating to, concerning, or arising out of these Terms and Conditions, the Privacy Policy, the Site(s) and the Services, your use of the Site(s) and Services and/or an item purchased through the Site(s) or Services (“Covered Disputes”) will be settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “Rules” available at https://www.adr.org) in effect on the date thereof.
Most customer concerns can be resolved by Customer Service: [email protected] or 888-541-3840. In the event that Customer Service is unable to resolve a complaint to your satisfaction, or if the information dispute resolution process described above is not successful, this section explains how Covered Disputes between you and the Company will be resolved, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, even if the Covered Dispute arises after the termination of your relationship with the Company, or if the Dispute arose before you entered into these Terms or out of a prior agreement with the Company. Covered Disputes notably do not include disagreements or claims concerning patents, copyrights, trademarks, and trade secrets and claims of piracy or unauthorized use of intellectual property, or claims for personal bodily injury, which shall not be subject to arbitration or the notice and informal process described above. Additionally, this agreement to arbitrate shall not require arbitration of small claims actions brought on an individual basis that are within the scope of such small claims court’s jurisdiction, nor shall it apply to any claims or disputes relating to the scope, validity, or enforceability of this arbitration agreement.
This agreement to arbitrate is intended to be broadly interpreted, and expressly includes, without limitation, claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and the Company hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the AAA, heard by a single, neutral arbitrator and, except as may be modified by these terms, in accordance with the AAA’s Rules. However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS AGREEMENT DOES NOT ALLOW FOR CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE OR MASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND THE COMPANY AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING. If this prohibition is found to be unenforceable as to your Dispute, then the entirety of this Arbitration Agreement shall be null and void, and neither the Company nor you shall be entitled to arbitrate the Dispute and it shall instead proceed in a court of competent jurisdiction consistent with the remainder of these Terms.
Costs of Arbitration
Payment of arbitration fees will be governed by the applicable AAA Rules and fee schedule. You and the Company agree that the parties have a shared interest in reducing the costs and increasing the efficiencies associated with arbitration, and agree to work together in good faith to ensure that arbitration remains economical and cost-effective for all parties.
This agreement to arbitrate does not preclude you or the Company from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.
If any term of this Section is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.
Miscellaneous
These Terms, as may be amended from time to time, including the terms and conditions of any other policies the Terms link or refer to, constitute the entire agreement between you and TileBar with respect to the access to and use of the site. Your use of this site shall be governed in all respects by the laws of the state of New York, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TileBar products) shall be in the state or federal courts located in Kings County, New York. TileBar's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TileBar may assign its rights and duties under this Agreement to any party at any time without notice to you.
The site is intended for users located in the United States of America. We generally control and operate the site from our offices in the United States. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who access or use the site from other locations are responsible for compliance with any applicable local laws.
Additional Special Terms
TileBar SMS Terms of Service
TileBar offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by SMS message (the "SMS Service") on 40379. By electing to receive messages through and participating in the SMS Service, you are agreeing to these Terms and you understand and agree that data obtained from and about you and your device in connection with the SMS Service will be used in accordance with our Privacy Policy.
Enrollment in the SMS Service requires you to provide certain information, including your mobile phone number, and to agree to these terms and conditions. You may not enroll if you are under 18 years old. TileBar reserves the right to stop offering or modify the SMS Service at any time with or without notice. TileBar also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
By opting into the SMS Service, you are providing your express written consent to the following:
- You authorize TileBar to use an automatic telephone dialing system to send recurring text messages, which may be automated, to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
- You acknowledge that the SMS Service is optional and you do not have to agree to receive messages as a condition of purchase.
- You confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
- You consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please contact [email protected] or 888-541-3840. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.
Once you affirm your choice to opt-in to the Service on 40379, your message frequency may vary based on your interactions and initiated texts. You may receive messages and alerts about sale promotions, event information, cart abandon and other reminders and other promotional and marketing related content.
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The SMS Service may not be available on all wireless carriers. TileBar may add or remove any wireless carrier from the SMS Service at any time without notice. TileBar and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To opt out and stop receiving text messages from TileBar, text the word STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to 40379 any time or reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any of the text messages you have received from TileBar. You can also contact us at [email protected] or 888-541-3840. These are the exclusive methods for opting out. After opting out, you will receive one additional message confirming that your request has been processed.
You can text HELP for help at any time to 40379. This will provide you with an email address and phone number to customer service ([email protected] and 888-541-3840).
The SMS Service is provided on an “AS IS” basis. These SMS Terms and Conditions are subject to change at any time without notice.
5 Free Samples Offer
Offer Details: Enjoy up to 5 free samples with code: 5FOR1. This limited-time offer is valid for one (1) transaction placed at TileBar.com or by phone at 888.541.3840 from Aug 13, 2025 at 1:00 PM ET. The offer will become void after the first eligible purchase is made through any channel. Offer applies to samples only and cannot be combined with other offers or promotions, or applied to previous purchases, returned merchandise, trade orders, or special orders. The promotion provides a discount of $1 per sample, with a maximum of 5 sample items per order. All discount values are in USD. Code must be applied at checkout. Valid only within the United States. Cannot be applied to out-of-stock items or redeemed after the promotional period. This offer has no cash value, is non-transferable, and is subject to change without notice. TileBar reserves the right to cancel, modify or discontinue this offer at any time without notice.
Contact Us
If you have any questions about these Terms or the site, please contact us as follows:
888-541-3840
[email protected]
15 Hoover Street Inwood NY 11096